7 Day Cancellation Policy
7 Day Cancellation and Re-booking Policy
We are interested in quality, not quantity. Space in our program is limited. Cancellations and reschedules constitute real costs and lost revenue for our programs and negatively affect our ability to provide the best instruction available for all that want to participate; therefore, the following cancellation & refund policy will be strictly enforced:
TO RECEIVE A REFUND you must cancel 7 days or more before the start of the class or trip and $25 per person processing fee will be charged.
NO REFUND WILL BE GIVEN when cancelling 6 or fewer days before the start of a class or trip.
YOU MAY RESCHEDULE 7 days or more prior to the start of the class or trip by paying a $25 processing fee. You may reschedule between 3 and 6 days before the start of a class or trip for an additional 50% payment of the class or trip cost. Upon rescheduling, you will receive a new reservation ID number and confirmation.
LESS THAN 48 HOURS NOTICE of cancellation or rescheduling there are no refunds or credits given (equal to 100% forfeiture).
FULL CREDIT OR REFUND will be made if California Canoe & Kayak School is forced to cancel a class or trip for any reason. In such cases, our liability extends to the cost of the class or trip only, not travel and accommodations. All classes and trips are subject to last-minute cancellation due to weather and safety conditions.
There is NO make-up sessions if you miss a class or trip. Failure to attend a class or trip in which you are registered will result in forfeiting all fees.
Classes and Trips must meet the minimum enrollment.