RENTAL CANCELLATION POLICIES
Cancellations and re-booking constitute real costs and lost revenue for us and negatively affect our ability to provide the best service for all that want to participate; therefore, the following cancellation, refund, and re-booking policy will be strictly enforced:
TO RECEIVE A REFUND, you must re-book or cancel 24 hours or more before the start of the event. A $10 per kayak booking processing fee will be charged.
NO REFUND for NO SHOW or canceling less than 24 hours of the rental starts date.
FULL CREDIT or REFUND will be made if California Canoe & Kayak is forced to cancel a tour for any reason. In such cases, our liability extends to the cost of the class or tour only, not travel and accommodations. All CCK rentals are subject to last-minute cancellation due to weather and safety conditions.